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Mod issues with version 10 |
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swfa 
Groupie 
Joined: 28 November 2007 Status: Offline Points: 58 |
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 Topic: Mod issues with version 10Posted: 03 February 2012 at 8:08pm |
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One of my mods sent me this:
I continue to experience problems with "privileges". I've logged out and logged back in a number of times and that sometimes works. The big issue now is, I no longer can access the IP address removal feature. Can't delete robots because I have no access. I've attempted a number of times over the last several weeks, nothing I do seems to work. Sometimes I get no moderator privileges and log out/in and they "come back". Just started after the new site upgrades. Any idea on what is causing this? |
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Scotty32
Moderator Group 
Joined: 30 November 2002 Location: Manchester, UK Status: Offline Points: 1543 |
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Posted: 03 February 2012 at 9:49pm |
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What do you mean by "delete robots"?
I can't see how logging out and back in may bring back moderator privileges, unless he was going into different forums, one of which he didn't have privileges too. Though Bruce may have a better idea. PS: What version did you update from? If it was pre V10 then the IP issue could be due to the link moving to the drop down box? |
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WebWiz-Bruce
Admin Group 
Web Wiz Developer Joined: 03 September 2001 Location: Poole, England Status: Offline Points: 8039 |
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Posted: 06 February 2012 at 8:51am |
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We had a number of organisations that did not wish their Moderators to see IP Addresses, so there is a feature in 10.03 where IP addresses can be set to only display to Admins.
Make sure that you are allowing both Admins and Moderators to view IP Addresses in the admin area by selecting Yes in the 'User Settings' page for the 'Display IP Addresses to Moderators' option.
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